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Customer Testimonials
Hi Mike,
Hope your week has gone well. After now having had the Ford Excursion you sold us for the last week, I want to say THANK YOU! The vehicle is in very good condition, just as you described, and I trust will serve our family well. Very positive experience that you could feel free to add to web site if helpful. Buying a vehicle over the internet and specifically buying sight-unseen is becoming more common but still very uncomfortable and you deserve recognition for the customer service you provided to us and making buying sight-unseen a very positive experience without the high level of anxieties that would normally be involved in such a transaction.
Thank you, Mike!
Greg Gawryluk
Lake Park, MN |  |
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Hi Mike,
Yes, and thank you again so much for helping me find a new car. The ride was smooth, and the car is beautiful. I was grateful for the whole experience, and it was so good to meet you.
All my best wishes,
Alex
Alexandra Torinus
Lecturer, Department of Film
Peck School of the Arts
University of Wisconsin at Milwaukee
atorinus@uwm.edu
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Over the years, I have bought many vehicles from Mike Shortall @ Reliable Auto -- used to deal Mike Shortall, Senior -- but now it's his son, Mike, Jr. Just bought a car from Mike last week! I have never been disappointed in the cars or the sales or the treatment I have received at Reliable. GREAT people to work with and they're very picky about the cars they buy to sell. If they don't have the car you want, just let them know what you're looking for & they'll find the car for you. I really found the Reliable website to be very helpful! Thanks, Mike & Mike & Nick! A pleasure doing business with you.
Nancy Feld, Retired Educator |  |
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Honest, Reliable, and Quality Cars and People
by CaliN from Green Bay | December 6, 2011
I just bought a 2006 Toyota Highlander Hybrid from Reliable Auto last night. A father and son run the company, Mike, and Mike junior. 10 years ago when I bought my first car from them I found them not only to be honest& upfront, but nice, GOOD, relatable people. My grandma buys from Reliable, my uncles...and so do I. 10 years after my first purchase they still remembered who I am, as well as my family. After relentlessly searching for a quality car, I had seen their Highlander. Mike Jr. told me "no bologna Cali, you know me, and I will give you the best price I can on your car." Even after 10 years, of knowing Mike and Mike Jr. and 10 years after my first purchase, they continue to be honest, good hearted, RELIABLE poeple. They don't pitch sales to you, they are upfront, and you walk away knowing they did all they could to give you the best deal. Nothing but WONDERFUL things to say about Reliable Auto and Mike and Mike Jr. It says it in the name,they are RELIABLE. 5 stars all the way across the board, I would, with total confidence, recommend this dealer and sales men to ANYONE! I have never written a review before, but good, honest, hard work should NEVER go unrecognized, and they are well deserving! Thanks Mike and Mike Jr. I love my car and love that I got to work with you both again!
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Honest, Reliable, and Quality Cars and People
by CaliN from Green Bay | December 6, 2011
I just bought a 2006 Toyota Highlander Hybrid from Reliable Auto last night. A father and son run the company, Mike, and Mike junior. 10 years ago when I bought my first car from them I found them not only to be honest& upfront, but nice, GOOD, relatable people. My grandma buys from Reliable, my uncles...and so do I. 10 years after my first purchase they still remembered who I am, as well as my family. After relentlessly searching for a quality car, I had seen their Highlander. Mike Jr. told me "no bologna Cali, you know me, and I will give you the best price I can on your car." Even after 10 years, of knowing Mike and Mike Jr. and 10 years after my first purchase, they continue to be honest, good hearted, RELIABLE poeple. They don't pitch sales to you, they are upfront, and you walk away knowing they did all they could to give you the best deal. Nothing but WONDERFUL things to say about Reliable Auto and Mike and Mike Jr. It says it in the name,they are RELIABLE. 5 stars all the way across the board, I would, with total confidence, recommend this dealer and sales men to ANYONE! I have never written a review before, but good, honest, hard work should NEVER go unrecognized, and they are well deserving! Thanks Mike and Mike Jr. I love my car and love that I got to work with you both again!
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Not sure how to say what a great company Reliable is to work with but in the nine years I've done business with them I bought 11 cars! Keep up the good work, Mike, Mike and Nick. Best, Walt Freckmann, and let me know if you get in another late model Corvette!
Walt Freckmann
E-mail: walt@freckmannart.com
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I purchased a vehicle from Reliable Auto in June of 2010. It was the first time I had worked with them because my father worked as a salesman at another local dealership and I had always bought there. Upon his retirement, I went to several other dealers looking for a car that was just the right fit for me. At Reliable, they listened to me when I explained what I wanted and found me the perfect car. I now own a 2007 Lexus RX350 that is the most comfortable vehicle I have ever driven. They will have a customer for life!
Alison Van Duyse
Financial Consultant
Sturgeon Bay, WI
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I’ve bought used cars from Reliable Auto several times and I’m at ease knowing that they are choosy about the vehicles they offer. They know what quality they are looking for and hit the mark every time, in my book. Reliable’s no hassle policy makes the purchasing process easy, and they save me time and money! They gave me more than fair market price on my trade-ins and sold me cars at a highly competitive rate. I also loved the fact that I could use their website to see their current inventory and research the value of each vehicle. It is by far the best purchasing expereince I have ever had, both in town and on the web.
Amy Paul | Marketing Communications Specialists | 920.746.4244
49 E. Yew Street, Sturgeon Bay, WI 54235 USA
Marine Travelift, Inc.
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To Whom It May Concern:
I recently purchased a 2007 Cadillac CTS from Reliable Automobile Sales, sight unseen. As you might suspect this caused me great concern as I did not know what to expect. Mike Sr. and his son (Mike Jr.) have run this operation for 30 years and I can see why they have done so well. Both gentlemen were professional and helped to ally my fears and trepidation. Mike Jr. spent time on the phone walking around the car describing, in minute detail, the minor scratches that the car had on it which proved to be very accurate.
When I told them that I was going to have an outside firm inspect the car to make sure it was everything they said it was, they welcomed it. They wanted me to feel comfortable. They even helped to arrange the delivery of the car to the Detroit area at a price that I could not match.
When there was a small misunderstanding with the delivery, both gentlemen got on the phone with the third party and resolved the issue in my favor.
I would not hesitate to purchase another car from these gentlemen.
Tom Vorenberg
30100 Telegraph Road, Suite 478
Bingham Farms, MI 48025
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